2nd-Shift Quality Assurance Leader

DHL Germany; New Whiteland (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking a Quality Assurance Supervisor to oversee a specific QA program and quality control activities at the site, ensuring compliance with the DHL Quality Management System and customer and regulatory requirements.

The role directly supervises hourly associates, coaches and trains QA staff, supports audits, tracks metrics, and partners with QA management to drive continuous improvement and timely management reporting. This is a 2nd shift position (Mon-Fri, 3:30 PM-11:30 PM).

Qualifications

• Bachelor's Degree, preferred.
• QA knowledge, preferred.
• People management experience, preferred.
• Sufficient computer application experience.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.
• Self management.

Responsibilities

• Supports the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as assigned.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
• Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc)
• Other duties as assigned.

Skills

Data analysis

Communication

Computer skills

People management

Training & facilitation

Education

Bachelor's degree

Job description

DHL Supply Chain is seeking a Quality Assurance Supervisor to oversee a specific QA program and quality control activities at the site, ensuring compliance with the DHL Quality Management System and customer and regulatory requirements.

The role directly supervises hourly associates, coaches and trains QA staff, supports audits, tracks metrics, and partners with QA management to drive continuous improvement and timely management reporting. This is a 2nd shift position (Mon-Fri, 3:30 PM-11:30 PM).