2nd Shift Quality Assurance Supervisor

DHL Supply Chain; New Whiteland (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain in Indiana is seeking a Quality Assurance Supervisor for 2nd shift (Mon-Fri, 3:30 p.m.–11:30 p.m.) to oversee QA programs and daily quality control activities within the DHL Quality Management System. The role leads hourly associates, drives CAPA, audits, training, and reporting, while ensuring regulatory and customer requirements are met.

Applicants should have a Bachelor's degree (preferred) and strong analytical and communication skills, with a track record in people

Qualifications

• Bachelor's degree preferred.
• Some knowledge of QA preferred.
• People management experience preferred.
• Proficient with computer applications.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.
• Self management skills.

Responsibilities

• Supports maintenance and continuous improvement of the overall quality system and procedures.
• Assists with regulatory, customer and third-party audits.
• Tracks, monitors, and reports QA metrics for the site.
• Monitors training and development of site associates for compliance.
• Acts as a customer point of contact for QA issues as assigned.
• Helps develop and distribute regular management reports.
• Ensures regulatory requirements for operations are met daily.
• Ensures customer service and business standards are maintained.
• Oversees inspections and daily Gemba activities.
• Supervises and trains hourly QA staff (Operators, QA Tech I/II).
• Performs other duties as assigned.

Skills

QA knowledge

Data analysis

Written & verbal communication

Training & facilitation

Self management

People management

Education

Bachelor's degree

Job description

DHL Supply Chain in Indiana is seeking a Quality Assurance Supervisor for 2nd shift (Mon-Fri, 3:30 p.m.–11:30 p.m.) to oversee QA programs and daily quality control activities within the DHL Quality Management System. The role leads hourly associates, drives CAPA, audits, training, and reporting, while ensuring regulatory and customer requirements are met.

Applicants should have a Bachelor's degree (preferred) and strong analytical and communication skills, with a track record in people