2nd Shift Operations Supervisor: Client Quality

City Wide Facility Solutions; Tampa (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Medical/dental/vision coverage

Supplemental insurance programs

Job summary

City Wide Facility Solutions is seeking a 2nd Shift Supervisor in Tampa, Florida. This role focuses on ensuring client satisfaction and maintaining operations by overseeing Independent Contractors. The ideal candidate has management experience in the commercial janitorial field and is bilingual in English and Spanish.

The position includes benefits such as paid time off, medical/dental/vision coverage, and a competitive salary with commission potential. Join a long-standing team with a commitment to mentorship and success.

Qualifications

• Three years of prior experience in management.
• Experience in the commercial janitorial services industry.
• Ability to coach, motivate, and lead a team.

Responsibilities

• Develop relationships with Independent Contractors and In-House labor.
• Ensure quality assurance and client satisfaction.
• Communicate daily with Facility Solutions Manager.
• Manage inspections and customer complaints.
• Execute operational policies and procedures.

Skills

Bilingual ability in English and Spanish

Strong planning and organization skills

Excellent communication and interpersonal skills

Innovative mindset for continuous improvement

MS Office and Internet skills

Education

High school diploma or equivalent experience

Job description

City Wide Facility Solutions is seeking a 2nd Shift Supervisor in Tampa, Florida. This role focuses on ensuring client satisfaction and maintaining operations by overseeing Independent Contractors. The ideal candidate has management experience in the commercial janitorial field and is bilingual in English and Spanish.

The position includes benefits such as paid time off, medical/dental/vision coverage, and a competitive salary with commission potential. Join a long-standing team with a commitment to mentorship and success.