2nd Shift Facilities Supervisor – Quality & Client Satisfaction

City Wide Facility Solutions; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

City Wide Facility Solutions is looking for a 2nd Shift Supervisor in Tampa, Florida. This role entails ensuring quality control of operations, increasing client satisfaction, and effectively managing relationships with Independent Contractors. Candidates should have a high school diploma, management experience in the commercial janitorial industry, and strong communication skills. Bilingual ability in English and Spanish is highly preferred. The company promotes process improvement and good judgment in client interactions.

Qualifications

• High school diploma required or equivalent experience in the commercial janitorial services industry.
• Three years of prior management experience in multi-unit locations.
• Must have strong communication and interpersonal skills.

Responsibilities

• Manage quality control of business operations and client satisfaction.
• Develop relationships with Independent Contractors (IC) and In-House labor.
• Execute operational policies and ensure compliance with client standards.

Skills

Bilingual in English and Spanish

Management experience

Communication skills

Planning and organization

Attention to detail

Continuous process improvement

Education

High school diploma or equivalent experience

Tools

MS Office

Internet skills

Job description

City Wide Facility Solutions is looking for a 2nd Shift Supervisor in Tampa, Florida. This role entails ensuring quality control of operations, increasing client satisfaction, and effectively managing relationships with Independent Contractors. Candidates should have a high school diploma, management experience in the commercial janitorial industry, and strong communication skills. Bilingual ability in English and Spanish is highly preferred. The company promotes process improvement and good judgment in client interactions.