24x7 Network Operations Engineer - SLA-Driven Support

GVTC Communications Company; Town of Texas (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Bonus Program

401(k) Matching 8%

Paid Time Off

Recognition Programs

Job summary

GVTC Communications is seeking a Network Operations Engineer to join the Network Operations team to ensure the reliable operation of GVTC’s network, covering surveillance, maintenance, troubleshooting, provisioning, backups, upgrades, SLAs, documentation, incident management, and change management. The role requires 24x7 availability to address outages and uphold SLAs for customers.

You will work with Network Engineering to test and implement new features and may train other departments when

Responsibilities

• Provide network operations support to ensure reliable operation of GVTC’s network.
• Support outage resolution and SLA compliance on a 24x7 basis.
• Collaborate with Network Engineering to test and implement new features and systems.

Job description

GVTC Communications is seeking a Network Operations Engineer to join the Network Operations team to ensure the reliable operation of GVTC’s network, covering surveillance, maintenance, troubleshooting, provisioning, backups, upgrades, SLAs, documentation, incident management, and change management. The role requires 24x7 availability to address outages and uphold SLAs for customers.

You will work with Network Engineering to test and implement new features and may train other departments when