Telephone Dispatch Operator (Full-Time)

100 LCMC Health; Ardmore (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

West Jefferson Medical Center is seeking a dependable Telephone Dispatch Operator to be the voice behind our hospital, connecting patients, staff, and responders with clear, compassionate communication.

In a fast-paced, team-oriented environment, you’ll coordinate calls during emergencies, support care teams, help route critical information, and ensure timely escalation to on-call personnel, while maintaining composure and accuracy under pressure.

Job description

Your job is more than a job Be the Voice Behind the Hospital! At West Jefferson Medical Center, our Telephone Dispatch Operators are more than the voices answering our phones. They are an essential part of keeping our hospital connected and supporting the people who depend on us every day. We're looking for someone who enjoys helping others, works well with a team, and takes pride in making a difference. Whether it's assisting a family member, supporting our hospital staff, or helping coordinate communication during an emergency, every interaction matters.

Why Join Our Team?

Make a Difference: Play an important role in supporting patient care, safety, and communication throughout the hospital.

Be Part of a Team: Work alongside dedicated team members who support one another and take pride in serving our hospital.

Every Day Is Different: Be part of a fast-paced environment where your contributions truly matter.

Grow Your Skills: Gain valuable experience in healthcare communications, teamwork, and emergency response.

Your Voice Matters at West Jeff! If you're dependable, compassionate, and enjoy helping others, we'd love to have you join our team!

WORK SHIFT:

Variable Hours (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About West Jefferson Medical Center

West Jefferson Medical Center, a cornerstone of LCMC Health’s incredible community of care, is regionally recognized and nationally accredited. For over 60 years, we’ve been the hospital-of-choice on the west bank of Jefferson Parish for health, wellness, and family-centered care. Learn more about West Jefferson Medical Center and our Leapfrog “Grade A” Hospital Safety distinction

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

About LCMC Health

One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.