24/7 Emergency Medical Dispatcher — Critical Call Center

911 Emergency Communications; Bitely (MI); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

911 Emergency Communications in Bitely, MI is seeking an Emergency Medical Dispatcher to support urgent medical responses. The role involves gathering patient and incident information, establishing response priorities, and coordinating EMS resources under agency protocols.

Training and assignments vary by employer and may include instructions to callers before responders arrive. Responsibilities include receiving calls for illness or injury, confirming locations, and guiding responders.

Formación

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication skills

Attention to detail

Call handling

Educación

High school diploma

Descripción del empleo

911 Emergency Communications in Bitely, MI is seeking an Emergency Medical Dispatcher to support urgent medical responses. The role involves gathering patient and incident information, establishing response priorities, and coordinating EMS resources under agency protocols.

Training and assignments vary by employer and may include instructions to callers before responders arrive. Responsibilities include receiving calls for illness or injury, confirming locations, and guiding responders.