Emergency Medical Dispatcher — 24/7 Critical Support

Emergency Telecommunicator Services; Belding (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Belding, MI is seeking an Emergency Medical Dispatcher to join our operations. You will handle urgent medical calls, gather critical information, and coordinate priority dispatch according to established protocols.

Responsibilities include confirming locations, obtaining callback details, and providing protocol-based instructions while coordinating ambulance resources as needed. Night and weekend shifts may be required to support continuous operation.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Belding, MI is seeking an Emergency Medical Dispatcher to join our operations. You will handle urgent medical calls, gather critical information, and coordinate priority dispatch according to established protocols.

Responsibilities include confirming locations, obtaining callback details, and providing protocol-based instructions while coordinating ambulance resources as needed. Night and weekend shifts may be required to support continuous operation.