24/7 Emergency Medical Dispatch Specialist

911 Emergency Communications; Upper Dublin Township (PA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

911 Emergency Communications in Dublin, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and follow protocol-based dispatch procedures to prioritize resources and support responders.

Ideal candidates have a high school diploma and may require EMD and CPR certifications. The role may involve overnight, weekend, or rotating shifts, with overtime as needed.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required depending on vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Dublin, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and follow protocol-based dispatch procedures to prioritize resources and support responders.

Ideal candidates have a high school diploma and may require EMD and CPR certifications. The role may involve overnight, weekend, or rotating shifts, with overtime as needed.