24/7 Emergency Medical Dispatch Specialist

911 Emergency Communications; Stockton (GA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in the United States is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and details, and determine response priorities using approved protocols. Training and certifications may be required, and overtime or night shifts are possible.

Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime as part of a continuous operation with common dispatch duties across EMS providers.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Questioning

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Emergency dispatch system

Job description

911 Emergency Communications in the United States is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and details, and determine response priorities using approved protocols. Training and certifications may be required, and overtime or night shifts are possible.

Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime as part of a continuous operation with common dispatch duties across EMS providers.