24/7 Emergency Medical Dispatch Specialist

Emergency Telecommunicator Services; Uledi (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Uledi, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and prioritize responses using approved dispatch protocols. The role may require CPR or EMT/paramedic credentials depending on the vacancy.

Dispatchers coordinate ambulance resources, provide protocol-based guidance, document calls, and support quality assurance. Training and certifications may be sponsored by the employer.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Location confirmation

Questioning patients

Dispatch prioritization

Ambulance coordination

Protocol guidance

Information relay

Documentation & QA

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (may be required)

CPR certification

EMT/paramedic credentials not universal

Job description

Emergency Telecommunicator Services in Uledi, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and prioritize responses using approved dispatch protocols. The role may require CPR or EMT/paramedic credentials depending on the vacancy.

Dispatchers coordinate ambulance resources, provide protocol-based guidance, document calls, and support quality assurance. Training and certifications may be sponsored by the employer.