24/7 Emergency Medical Dispatcher – Critical Response

911 Emergency Communications; Ambler (Montgomery County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Ambler, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will verify location and details, guide responders, and coordinate ambulance resources while following medical dispatch protocols.

Ideal candidates will have a high school diploma or equivalent, EMD certification if available, CPR training, and the ability to work extended hours in a fast-paced environment. Training and certifications may vary by vacancy.

Qualifications

• High school diploma or equivalent required or sponsor training.
• Emergency Medical Dispatcher certification preferred or required.
• CPR certification may be required; EMT/paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury and medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through dispatch protocols.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and assist quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

EMD certification preferred

Tools

Dispatch software

CPR protocols

Job description

911 Emergency Communications in Ambler, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will verify location and details, guide responders, and coordinate ambulance resources while following medical dispatch protocols.

Ideal candidates will have a high school diploma or equivalent, EMD certification if available, CPR training, and the ability to work extended hours in a fast-paced environment. Training and certifications may vary by vacancy.