Emergency Medical Dispatcher — 24/7 Critical Dispatch

County Emergency Communications; Delmont (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Delmont, PA seeks an Emergency Medical Dispatcher to gather patient details, establish priorities, and coordinate emergency resources. You may provide pre-arrival instructions under approved protocols and ensure accurate information relay to responders.

Requirements include a high school diploma or equivalent, with EMD certification or sponsorship for training; CPR certification may also be needed depending on the agency. Overnight or rotating shifts may apply.

Qualifications

• High school diploma or equivalent required.
• EMD certification or sponsorship for training may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Skills

Communication skills

Data entry

Call handling

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Delmont, PA seeks an Emergency Medical Dispatcher to gather patient details, establish priorities, and coordinate emergency resources. You may provide pre-arrival instructions under approved protocols and ensure accurate information relay to responders.

Requirements include a high school diploma or equivalent, with EMD certification or sponsorship for training; CPR certification may also be needed depending on the agency. Overnight or rotating shifts may apply.