24/7 Emergency Call Taker & Dispatcher

Public Safety Dispatch Network; Panama (IL); In loco; USD 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Ongoing training

Descrizione del lavoro

Public Safety Dispatch Network is seeking dedicated 911 Call Takers in Panama, IL to handle emergency and non-emergency calls. You will verify incident locations, obtain caller information, and document details in dispatch systems while coordinating with responders.

The role requires a high school diploma or equivalent, strong listening and verbal skills, and the ability to follow established procedures. Training and certifications are part of the pathway to performance assessments.

Competenze

• High school diploma or GED required.
• Strong listening and communication skills.
• Ability to follow structured procedures and complete assessments.

Mansioni

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller contact information.
• Enter accurate details into dispatch software and relay information promptly.
• Provide pre-arrival instructions within training boundaries.

Descrizione del lavoro

Public Safety Dispatch Network is seeking dedicated 911 Call Takers in Panama, IL to handle emergency and non-emergency calls. You will verify incident locations, obtain caller information, and document details in dispatch systems while coordinating with responders.

The role requires a high school diploma or equivalent, strong listening and verbal skills, and the ability to follow established procedures. Training and certifications are part of the pathway to performance assessments.