24/7 Emergency Call Taker (911)

National Public Safety Careers; Hendrum (MN); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Hendrum, MN seeks qualified applicants for 911 Call Taker opportunities. Call Takers are often the first contact for emergencies, asking focused questions, confirming locations, and documenting information for dispatch coordination.

Responsibilities include handling calls, verifying incident details, and entering data into dispatch software. A high school diploma, strong listening, accurate typing, and clear verbal communication are essential, as are the ability

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear verbal communication.
• Ability to follow structured procedures and use dispatch systems.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival guidance within training.

Skills

Active listening

Typing speed

Verbal communication

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Hendrum, MN seeks qualified applicants for 911 Call Taker opportunities. Call Takers are often the first contact for emergencies, asking focused questions, confirming locations, and documenting information for dispatch coordination.

Responsibilities include handling calls, verifying incident details, and entering data into dispatch software. A high school diploma, strong listening, accurate typing, and clear verbal communication are essential, as are the ability