24/7 911 Dispatcher - Calm, Critical Response

County Emergency Communications; Pep (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Job summary

County Emergency Communications in Pep, TX seeks 911 Emergency Dispatchers to connect callers with police, fire, and EMS resources. You will gather information, confirm locations, and coordinate responses while using multiple communication systems.

Applicants should have a high school diploma or equivalent; training and certifications may be required by agencies. The role may involve overnight shifts, weekends, and overtime depending on assignments.

Qualifications

• High school diploma or equivalent required.
• Ability to type accurately and rapidly under pressure.
• Strong listening and communication skills.
• Ability to organize information and follow procedures.

Responsibilities

• Answer emergency and nonemergency calls using established protocols.
• Confirm incident locations, callback numbers, and details.
• Enter data into dispatch software and coordinate responders.
• Monitor radio channels and relay information to field personnel.
• Maintain accurate records and protect confidentiality.

Skills

Active listening

Clear speech

Typing speed

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Job description

County Emergency Communications in Pep, TX seeks 911 Emergency Dispatchers to connect callers with police, fire, and EMS resources. You will gather information, confirm locations, and coordinate responses while using multiple communication systems.

Applicants should have a high school diploma or equivalent; training and certifications may be required by agencies. The role may involve overnight shifts, weekends, and overtime depending on assignments.