24/7 911 Call Taker: Public Safety Communicator

Regional 911 Intake Solutions; Bellmore (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Job summary

Regional 911 Intake Solutions in Bellmore, NY is seeking 911 Call Takers to handle emergency and non-emergency calls, verify locations, and document incidents using approved questions and dispatch software. Training and certification are required for continued duties.

Applicants should have strong listening and typing skills, clear communication, and the ability to follow structured procedures. Work may include rotating shifts and overtime as needed.

Qualifications

• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.
• Ability to enter information into call-processing systems.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information.
• Identify urgency using approved questions.
• Enter details into dispatch software.
• Forward incident info to dispatch function.
• Provide pre-arrival instructions only with training.

Skills

Active listening

Typing speed

Verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Call processing software

Job description

Regional 911 Intake Solutions in Bellmore, NY is seeking 911 Call Takers to handle emergency and non-emergency calls, verify locations, and document incidents using approved questions and dispatch software. Training and certification are required for continued duties.

Applicants should have strong listening and typing skills, clear communication, and the ability to follow structured procedures. Work may include rotating shifts and overtime as needed.