24/7 911 Call Taker — First-Responder Communications

National Public Safety Careers; Buchanan (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker positions in Buchanan, GA. Call takers answer emergency and nonemergency lines, verify locations, and relay information to dispatch. Strong listening, typing, and clear communication are essential, with full training provided.

Applicants should have a high school diploma; dispatch experience is helpful but not required. Roles may involve rotating shifts and overtime in a 24/7 environment.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or call-center experience helpful; dispatch experience not required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Advising callers with approved pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Following procedures

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 Call Taker positions in Buchanan, GA. Call takers answer emergency and nonemergency lines, verify locations, and relay information to dispatch. Strong listening, typing, and clear communication are essential, with full training provided.

Applicants should have a high school diploma; dispatch experience is helpful but not required. Roles may involve rotating shifts and overtime in a 24/7 environment.