911 Call Taker: Quick, Critical Emergency Support

National Public Safety Careers; Carnesville (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Carnesville, GA. Call Takers are often the first responders, asking focused questions, confirming locations, and documenting essential information for dispatch teams.

These roles may require rotating shifts to cover 24/7 operations, including nights and weekends. A high school diploma or equivalent is generally required, with customer service or public safety experience being advantageous.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Previous customer service or public safety experience is helpful, though some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.

Skills

Customer service

Education

High school diploma

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Carnesville, GA. Call Takers are often the first responders, asking focused questions, confirming locations, and documenting essential information for dispatch teams.

These roles may require rotating shifts to cover 24/7 operations, including nights and weekends. A high school diploma or equivalent is generally required, with customer service or public safety experience being advantageous.