24/7 911 Call Taker: Emergency Communications Specialist

Public Safety Dispatch Network; Stephens City (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Stephens City, VA is seeking 911 Call Takers to join a busy emergency communications environment. You will handle incoming calls, verify locations, and document information for dispatch teams. Training and certifications are typically provided by the agency.

Role requires good listening skills, accurate typing, and the ability to follow structured procedures. Working hours may include rotating shifts, nights, weekends, and holidays depending on staffing needs.

Qualifications

• High school diploma or GED commonly required.
• Strong listening skills and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assign appropriate response.
• Verify incident location and caller information.
• Enter details into dispatch software and forward to the correct unit.
• Maintain calm communication with callers and provide essential information.

Job description

Public Safety Dispatch Network in Stephens City, VA is seeking 911 Call Takers to join a busy emergency communications environment. You will handle incoming calls, verify locations, and document information for dispatch teams. Training and certifications are typically provided by the agency.

Role requires good listening skills, accurate typing, and the ability to follow structured procedures. Working hours may include rotating shifts, nights, weekends, and holidays depending on staffing needs.