Emergency Communications Specialist (911)

Public Safety Dispatch Network; Flint Hill (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Flint Hill, VA, seeks 911 Call Takers to answer emergency and nonemergency lines. You will confirm locations, gather caller data, and document information for dispatch teams.

Candidates should have strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and certifications are required by the hiring agency.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening comprehension and accurate typing abilities expected.
• Clear verbal communication and ability to follow structured procedures are essential.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.

Skills

Active listening

Typing speed

Verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

Public Safety Dispatch Network in Flint Hill, VA, seeks 911 Call Takers to answer emergency and nonemergency lines. You will confirm locations, gather caller data, and document information for dispatch teams.

Candidates should have strong listening skills, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and certifications are required by the hiring agency.