24/7 911 Call Taker — Calm, Critical-Response Role

Public Safety Dispatch Network; Windthorst (TX); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network in Windthorst, TX seeks a 911 Call Taker to answer emergency lines, confirm locations, and document all details for dispatch teams. The role requires careful listening, fast typing, and clear communication under structured procedures.

Responsibilities include relaying information to appropriate units, adhering to training protocols, and maintaining caller privacy while providing essential pre-arrival instructions. Training and certification will follow appointment.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information.
• Enter details into call-processing/dispatch software.
• Forward information to dispatch and provide caller guidance as trained.

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma or GED

Job description

Public Safety Dispatch Network in Windthorst, TX seeks a 911 Call Taker to answer emergency lines, confirm locations, and document all details for dispatch teams. The role requires careful listening, fast typing, and clear communication under structured procedures.

Responsibilities include relaying information to appropriate units, adhering to training protocols, and maintaining caller privacy while providing essential pre-arrival instructions. Training and certification will follow appointment.