Emergency 911 Call Taker — Calm, Precise Responders (24/7)

Public Safety Dispatch Network; Bennington (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network in Bennington, KS, seeks qualified individuals for 911 Call Taker roles. You will handle emergency and nonemergency lines, verify locations, and document details for responders. Training and certification are required to perform duties competently.

Successful candidates will possess a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Some vacancies may require background checks and shift availability.

Qualifications

• High school diploma or GED required.
• Strong listening and typing skills essential.
• Ability to follow structured procedures.
• Customer service or public safety experience helpful but not required.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm location and caller information.
• Enter incident details into call-processing or dispatch software.
• Forward incident information to appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Typing

Active listening

Verbal communication

Structured procedures

Education

High school diploma

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Bennington, KS, seeks qualified individuals for 911 Call Taker roles. You will handle emergency and nonemergency lines, verify locations, and document details for responders. Training and certification are required to perform duties competently.

Successful candidates will possess a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Some vacancies may require background checks and shift availability.