German-Speaking Remote Customer Support Specialist

Cross Border Talents; Odunpazarı, Akdeniz; On-site; TRY 25,000 - 35,000; Full time

Benefits offered by this job

Fully remote work from Turkey

Comprehensive training

Bonus opportunities

Job summary

Cross Border Talents is seeking a Customer Support Associate to deliver exceptional service to our German-speaking clients while working remotely from Turkey. The ideal candidate should be fluent in German and have excellent communication skills.

You'll handle customer queries through various channels, resolve issues promptly, and maintain accurate records of interactions. The role offers fully remote work, comprehensive training, and bonus opportunities.

Qualifications

• Fluency in German (C2 level) is essential for customer interactions.
• High proficiency in English (C1 level) is required.
• Exceptional written and verbal communication skills are a must.

Responsibilities

• Handle customer queries through calls, chat, and email.
• Provide step-by-step assistance and resolve issues promptly.
• Escalate complex cases when needed.
• Keep records of all customer interactions.

Skills

German C2

English C1

Excellent communication skills

Good multitasking skills

Job description

Cross Border Talents is seeking a Customer Support Associate to deliver exceptional service to our German-speaking clients while working remotely from Turkey. The ideal candidate should be fluent in German and have excellent communication skills.

You'll handle customer queries through various channels, resolve issues promptly, and maintain accurate records of interactions. The role offers fully remote work, comprehensive training, and bonus opportunities.