Remote German-Speaking Customer Advisor

Cross Border Talents; Selçuklu; Remote; TRY 1,136,363 - 1,590,909; Full time

Benefits offered by this job

100% remote work

Paid training and equipment provided

Supportive, multilingual work environment

Competitive pay with bonuses

Job summary

Cross Border Talents is seeking a Customer Care Representative for German-speaking clients, allowing you to work remotely from Turkey. In this role, you will provide exceptional service via phone, chat, and email, ensuring customer satisfaction at all levels.

The ideal candidate will possess C2 proficiency in German and C1 in English, along with strong communication skills and a compassionate approach. Enjoy a fully remote setup with friendly, multilingual colleagues and competitive pay, including bonuses.

Qualifications

• C2 level proficiency in German and C1 in English required.
• Strong communication skills are essential.
• Ability to show empathy and patience with customers.

Responsibilities

• Handle inquiries via phone, chat, and email.
• Troubleshoot basic issues and escalate when needed.
• Track customer satisfaction metrics.
• Work collaboratively with internal teams.

Skills

C2 German

C1 English

Excellent written and verbal communication

Empathy

Patience

Job description

Cross Border Talents is seeking a Customer Care Representative for German-speaking clients, allowing you to work remotely from Turkey. In this role, you will provide exceptional service via phone, chat, and email, ensuring customer satisfaction at all levels.

The ideal candidate will possess C2 proficiency in German and C1 in English, along with strong communication skills and a compassionate approach. Enjoy a fully remote setup with friendly, multilingual colleagues and competitive pay, including bonuses.