Remote German-Speaking Customer Support Advisor

Cross Border Talents; Yakutiye; On-site; TRY 40,000 - 60,000; Full time

Benefits offered by this job

Remote from Turkey

Full training and team activities

Job summary

Cross Border Talents is seeking detail-oriented professionals to support our German-speaking clients. Responsibilities include providing prompt responses to inbound contacts, adhering to escalation procedures, and enhancing customer satisfaction.

The ideal candidate will be fluent in both German and English, possess excellent interpersonal skills, and be motivated to excel in a service-oriented environment. This remote position is open to individuals based in Turkey.

Qualifications

• Fluent in German (C2) and English (C1).
• Excellent people skills and a client-focused attitude.
• Motivated and eager to provide outstanding service.

Responsibilities

• Respond to inbound contacts quickly and professionally.
• Follow escalation protocols when necessary.
• Help improve customer satisfaction.

Skills

German C2

English C1

Interpersonal skills

Service-oriented

Job description

Cross Border Talents is seeking detail-oriented professionals to support our German-speaking clients. Responsibilities include providing prompt responses to inbound contacts, adhering to escalation procedures, and enhancing customer satisfaction.

The ideal candidate will be fluent in both German and English, possess excellent interpersonal skills, and be motivated to excel in a service-oriented environment. This remote position is open to individuals based in Turkey.