Remote German-English Support Specialist (Turkey-based)

Cross Border Talents; Karesi; On-site; TRY 1,598,295 - 2,131,060; Full time

Benefits offered by this job

100% remote role

Competitive salary and performance bonuses

Full training and equipment provided

Health and lifestyle benefits

Job summary

Cross Border Talents is looking for a passionate Customer Support Specialist fluent in German (C2) and English (C1) to join their remote team based in Turkey. You will be the first point of contact for customers via phone, email, and chat, ensuring satisfaction in every interaction.

The ideal candidate has experience in customer support, excellent communication skills, and is tech-savvy. This role offers competitive salary and performance bonuses, along with full training and health benefits.

Qualifications

• C2-level proficiency in German; C1 in English.
• Previous experience in customer support or call center environment.
• Excellent communication and problem-solving skills.
• Tech-savvy and able to work independently.

Responsibilities

• Respond promptly to customer inquiries in German and English.
• Identify and resolve customer issues efficiently.
• Guide customers through troubleshooting steps.
• Maintain records of interactions and feedback.
• Collaborate with team members to enhance support quality.

Skills

Fluent in German (C2)

Fluent in English (C1)

Excellent communication skills

Problem-solving skills

Tech-savvy

Job description

Cross Border Talents is looking for a passionate Customer Support Specialist fluent in German (C2) and English (C1) to join their remote team based in Turkey. You will be the first point of contact for customers via phone, email, and chat, ensuring satisfaction in every interaction.

The ideal candidate has experience in customer support, excellent communication skills, and is tech-savvy. This role offers competitive salary and performance bonuses, along with full training and health benefits.