Remote German-C2 Customer Experience Specialist

Cross Border Talents; İpekyolu; On-site; TRY 1,136,363 - 1,590,909; Full time

Benefits offered by this job

Work-from-home setup

Great culture and supportive managers

Job summary

Cross Border Talents is looking for a dedicated customer service professional to assist our German-speaking clients from your home office in Turkey. You will manage inquiries, ensure customer satisfaction, and escalate issues when necessary.

Ideal candidates possess strong German and English language skills, patience, and a collaborative spirit. Enjoy perks like a work-from-home setup and a supportive culture. Apply now to join our friendly global team!

Qualifications

• Fluent in German (C2) and English (C1).
• Excellent communication skills and team spirit.
• Previous experience in a contact center is beneficial.

Responsibilities

• Manage incoming inquiries and provide accurate information.
• Escalate unresolved cases to senior agents.
• Maintain quality standards and metrics.

Skills

German C2

English C1

Patience

Clarity

Team spirit

Job description

Cross Border Talents is looking for a dedicated customer service professional to assist our German-speaking clients from your home office in Turkey. You will manage inquiries, ensure customer satisfaction, and escalate issues when necessary.

Ideal candidates possess strong German and English language skills, patience, and a collaborative spirit. Enjoy perks like a work-from-home setup and a supportive culture. Apply now to join our friendly global team!