Remote Dutch + English Customer Support (Turkey)

Cross Border Talents; Fatih; Remote; TRY 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote role

Competitive salary

Attractive performance bonuses

Career development and training opportunities

Supportive and inclusive work culture

Job summary

An international customer support company is seeking a Dutch-speaking Customer Support Representative to assist customers via phone, email, and chat, while working fully remotely from Turkey. The ideal candidate should be fluent in Dutch and English, possess excellent communication and problem-solving skills, and have previous customer support experience. This role offers flexibility, competitive salary, and opportunities for career development within a supportive work culture.

Qualifications

• Previous customer support or service experience is a plus.
• Confident with computers and able to multitask effectively.
• Flexible, proactive, and comfortable working in rotating shifts if needed.

Responsibilities

• Assist customers via phone, email, and chat in both Dutch and English.
• Listen actively, identify customer needs, and provide clear and efficient solutions.
• Handle each interaction with professionalism, patience, and empathy.
• Collaborate with a multicultural and dynamic team across different regions.

Skills

Fluent in Dutch

Fluent in English

Excellent communication skills

Problem-solving skills

Customer support experience

Job description

German Speakers Wanted in Turkey Remote Customer Support Role

Location: Remote (based in Turkey)
Position: Customer Support Representative German & English

Were looking for German-speaking professionals to join our international Customer Support team all while working comfortably from your home in Türkiye.
If youre fluent in German and English, love solving problems, and enjoy connecting with people, this role is your chance to build an international career without leaving your home.

What You'll Do

• Communicate with customers via phone, email, and chat in both German and English.

• Listen carefully, identify issues, and provide accurate, friendly, and effective support.

• Deliver outstanding service with professionalism and empathy.

• Work with a multicultural team in a fast-paced and collaborative environment.

What We're Looking For

• Prior customer support or service experience is an advantage.

• Excellent communication and problem-solving skills in German and English.

• Strong computer literacy and multitasking ability.

• Adaptable, detail-oriented, and open to rotating shifts when needed.

Why You'll Love Working With Us

• Fully remote position work from anywhere in Turkey with full flexibility.

• Competitive salary package and performance-based bonuses.

• Training and career growth opportunities within an international organization.

• Supportive, positive, and multicultural team culture that values collaboration and results.

• A chance to build a long-term career in global customer support from your own home.

Ready to take the next step?
Apply now and become part of our growing international team your global career starts right here in Turkey.