Remote Dutch + English Customer Support (Turkey)

Cross Border Talents; Fatih; On-site; TRY 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote role

Competitive salary

Attractive performance bonuses

Career development and training opportunities

Supportive and inclusive work culture

Job summary

An international customer support company is seeking a Dutch-speaking Customer Support Representative to assist customers via phone, email, and chat, while working fully remotely from Turkey. The ideal candidate should be fluent in Dutch and English, possess excellent communication and problem-solving skills, and have previous customer support experience. This role offers flexibility, competitive salary, and opportunities for career development within a supportive work culture.

Qualifications

• Previous customer support or service experience is a plus.
• Confident with computers and able to multitask effectively.
• Flexible, proactive, and comfortable working in rotating shifts if needed.

Responsibilities

• Assist customers via phone, email, and chat in both Dutch and English.
• Listen actively, identify customer needs, and provide clear and efficient solutions.
• Handle each interaction with professionalism, patience, and empathy.
• Collaborate with a multicultural and dynamic team across different regions.

Skills

Fluent in Dutch

Fluent in English

Excellent communication skills

Problem-solving skills

Customer support experience

Job description

An international customer support company is seeking a Dutch-speaking Customer Support Representative to assist customers via phone, email, and chat, while working fully remotely from Turkey. The ideal candidate should be fluent in Dutch and English, possess excellent communication and problem-solving skills, and have previous customer support experience. This role offers flexibility, competitive salary, and opportunities for career development within a supportive work culture.