Remote Dutch-English Customer Support Specialist

Cross Border Talents; Konak; Remote; TRY 167,000 - 268,000; Full time

Benefits offered by this job

Fully remote role

Competitive salary

Attractive performance bonuses

Career development opportunities

Supportive work culture

Job summary

An international customer support company is seeking Dutch-speaking professionals for a fully remote Customer Support Representative role. This position allows you to assist customers from the comfort of your home in Turkey. Responsibilities include assisting customers via phone, email, and chat in both Dutch and English, identifying needs, and providing solutions. Applicants should be fluent in Dutch and English, possess strong communication skills, and preferably have prior customer service experience. Competitive salary and performance bonuses are offered, along with career development opportunities.

Qualifications

• Previous customer support or service experience is a plus.
• Excellent communication and problem-solving skills in Dutch and English.
• Confident with computers and able to multitask effectively.
• Flexible and proactive to work in rotating shifts if needed.

Responsibilities

• Assist customers via phone, email, and chat in both Dutch and English.
• Identify customer needs and provide clear and efficient solutions.
• Handle each interaction with professionalism, patience, and empathy.
• Collaborate with a multicultural team across different regions.

Skills

Fluent in Dutch

Fluent in English

Customer support experience

Communication skills

Problem-solving skills

Job description

An international customer support company is seeking Dutch-speaking professionals for a fully remote Customer Support Representative role. This position allows you to assist customers from the comfort of your home in Turkey. Responsibilities include assisting customers via phone, email, and chat in both Dutch and English, identifying needs, and providing solutions. Applicants should be fluent in Dutch and English, possess strong communication skills, and preferably have prior customer service experience. Competitive salary and performance bonuses are offered, along with career development opportunities.