Dutch-speaking Customer Support Specialist | Remote in Turkey

Cross Border Talents; Fatih; Remote; TRY 22,000 - 38,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

Meal benefits

Structured onboarding

Quality-based incentives

Job summary

A global customer service provider is seeking a Dutch-speaking Customer Support Specialist to work remotely from Turkey. This position involves assisting customers via phone, email, and chat, ensuring satisfaction and resolving inquiries. Fluency in Dutch (C1/C2) and a good command of English (B2) are required. The role offers a structured onboarding process, performance bonuses, health insurance, and meal benefits, providing an opportunity for growth in a multicultural workplace.

Qualifications

• Fluent in Dutch and good command of English.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work remotely with reliable internet.
• Willingness to adapt to flexible hours.

Responsibilities

• Assist customers in Dutch via phone, email, and chat.
• Resolve customer inquiries with empathy and professionalism.
• Update customer information and follow up on issues.
• Collaborate with internal teams for a seamless experience.
• Maintain service quality according to company standards.

Skills

Fluency in Dutch (C1/C2)

Good command of English (B2)

Excellent communication skills

Problem-solving mindset

Strong attention to detail

Job description

Dutch-speaking Customer Support Specialist | Remote in Turkey

About the job Dutch-speaking Customer Support Specialist | Remote in Turkey

Are you fluent in Dutch and passionate about helping people?
We're looking for a Customer Support Specialist to join an international team delivering top-tier service, all while working remotely from Turkey.

In this role, you'll be the friendly, reliable voice that helps customers find solutions quickly and efficiently. It's a great opportunity to grow your career with a global brand that values teamwork, empathy, and continuous improvement.

Your Daily Tasks:

• Assist customers via phone, email, and chat in Dutch, providing accurate and timely support.
• Resolve inquiries with empathy and professionalism, ensuring customer satisfaction.
• Update customer information and follow up on open issues when needed.
• Collaborate with internal teams to ensure a seamless experience.
• Maintain service quality by following company procedures and KPIs.

What You'll Bring:

• Fluency in Dutch (C1/C2) and good command of English (B2).
• Excellent communication and interpersonal skills.
• Problem‑solving mindset and strong attention to detail.
• Ability to work remotely within Turkey, with reliable internet and a quiet workspace.
• Willingness to adapt to flexible working hours (Monday‑Saturday).

What's Offered:

• Full remote position, work comfortably from your home in Turkey.
• Structured onboarding and continuous support for your development.
• Performance bonuses and quality‑based incentives.
• Health insurance and meal benefits included.
• A multicultural workplace that celebrates collaboration and growth.

Why This Role:
This is your chance to combine your language skills with an international career without leaving home. Join a welcoming global team, deliver meaningful support, and grow in a company that values people above all.