Remote Client Relations & Support Specialist

Assetara Limited; Fatih; On-site; TRY 120,000 - 180,000; Full time

Job summary

Assetara Limited in Turkey is seeking a dedicated Client Relationship & Support Specialist to join our team remotely from Istanbul District 2. You will be the primary contact for clients, providing professional, warm, concierge-level account assistance within the Assetara workspace.

This role focuses on client communication, CRM administration, and support services, with strict adherence to compliance and data protection rules.

Qualifications

• Must have strong client-facing communication skills.
• Experience with CRM tools and client service workflows.
• Ability to manage time and prioritize multiple client requests.
• Understanding of data protection and compliance requirements.

Responsibilities

• Provide professional, warm client communication within Assetara workspace
• Deliver concierge-level account assistance and platform navigation guidance
• Maintain accurate client notes in CRM and ensure SLAs are met
• Identify red flags or compliance issues and escalate appropriately

Skills

Client communication

CRM administration

Time management

Compliance awareness

Tools

CRM system

Assetara workspace

Job description

Assetara Limited in Turkey is seeking a dedicated Client Relationship & Support Specialist to join our team remotely from Istanbul District 2. You will be the primary contact for clients, providing professional, warm, concierge-level account assistance within the Assetara workspace.

This role focuses on client communication, CRM administration, and support services, with strict adherence to compliance and data protection rules.