Presales Infrastructure Solution Architect

BilgeAdam Technologies GmbH; Fatih; On-site; TRY 600,000 - 900,000; Full time

Job summary

BilgeAdam Technologies GmbH in Turkey seeks an experienced Pre-Sales Infrastructure & ITSM Solutions Architect to bridge sales and delivery, scoping, sizing, and pitching enterprise-grade infrastructure and ITSM solutions.

You will partner with Account Executives to translate complex business challenges into scalable architectures and profitable commercial proposals, leading workshops and delivering end-to-end reference architectures.

Qualifications

• 10 years in pre-sales engineering, solution architecture, or technical consulting within enterprise IT environments.
• Mastery of ITIL frameworks, CMDB design, service desk automation.
• Experience with hybrid cloud and data center virtualization.
• Ability to design end-to-end reference architectures.

Responsibilities

• Lead technical discovery sessions with client leadership (CIOs, CTOs, IT Directors).
• Design end-to-end reference architectures combining hybrid cloud, on-premises data centers, and ITSM platforms.
• Own the technical narrative and delivery scope for RFIs, RFPs, SoWs, and PoCs.
• Build pricing models, license calculations, ROM estimates, and ROI/TCO business cases.
• Collaborate with post-sales delivery teams to ensure project feasibility and smooth handoff.

Skills

Executive communication

Solution architecture

Discovery & scoping

Commercial acumen

Pre-sales engineering

Stakeholder engagement

Tools

ServiceNow

Jira Service Management

BMC Helix

AWS

Azure

GCP

Job description

The Pre-Sales Infrastructure & ITSM Solutions Architect bridges sales and technical delivery by scoping, sizing, and pitching enterprise-grade infrastructure and IT Service Management (ITSM/ESM) solutions. You will partner with Account Executives to act as a trusted advisor to C-level client executives, translating complex business challenges into scalable technical architectures and profitable commercial proposals.

Key Responsibilities

Discovery & Scoping: Lead technical discovery sessions and workshops with client leadership (CIOs, CTOs, IT Directors) to identify pain points across cloud/data center infrastructure and IT service management workflows.

Solution Architecture: Design end-to-end reference architectures combining hybrid cloud, on-premises data centers, and leading ITSM/ESM platforms (e.g., ServiceNow, Atlassian/Jira Service Management, BMC Helix).

Proposal & Bid Management: Own the technical narrative and delivery scope for RFIs, RFPs, Statements of Work (SoWs), and Proofs of Concept (PoCs).

Commercial & TCO Sizing: Build pricing models, license calculations, Rough Order of Magnitude (ROM) estimates, and ROI/TCO business cases to justify solution value.

Delivery Handoff: Collaborate with post-sales delivery teams to ensure project feasibility, alignment with profit margins, and smooth handoff from sales to implementation.

Qualifications & Key Skill Sets

Technical Expertise:

ITSM/ESM: Strong mastery of ITIL frameworks, CMDB design, service desk automation, and enterprise platforms.

Infrastructure: Solid understanding of public/hybrid cloud (AWS, Azure, GCP), data center virtualization, networking, and basic cybersecurity principles.

Commercial Acumen: Proven ability to position enterprise software/infrastructure value, calculate margins, and address buyer objections.

Executive Communication: Exceptional presentation, workshop facilitation, and storytelling skills to engage both technical teams and finance/business executives.

Experience:10 years in pre-sales engineering, solution architecture, or technical consulting within enterprise IT environments.