Senior ServiceNow Architect

EPAM Systems; Turkey; On-site; TRY 450,000 - 650,000; Full time

Job summary

EPAM Systems Inc. seeks a Senior ServiceNow Architect to drive the ServiceNow Practice’s next phase of innovation, aligning cloud, data, and AI to deliver scalable, enterprise-grade solutions. You will mentor teams, shape architecture, and collaborate with clients and partners to translate needs into powerful platforms.

You will push the platform capabilities, design for security and governance, and contribute to EPAM IP while guiding engineers toward best practices and continuous learning.

Qualifications

• Extensive ServiceNow architecture experience delivering enterprise-grade solutions.
• Strong leadership and mentoring capabilities.
• Proven ability to translate client needs into scalable architecture.

Responsibilities

• Design and implement ServiceNow solutions that drive business excellence.
• Leverage ServiceNow modules and build EPAM IP to deliver results.
• Guide engineers and developers; foster collaboration and continuous learning.
• Set standards for development, integration, and governance with a focus on security and performance.
• Design for AI and drive AI initiatives in ServiceNow projects.
• Collaborate with clients and partners to translate needs into scalable architectures.
• Support marketing activities and organize knowledge sharing events.

Skills

ServiceNow Architecture

Leadership

AI Integration

Governance

Job description

Are you ready to shape the future of digital transformation? As a Senior ServiceNow Architect at EPAM, you will lead our ServiceNow Practice into its next era of innovation. You’ll be a key driver in EPAM’s end-to-end digital transformation capabilities, working at the intersection of cloud, data, and AI to deliver unified, scalable enterprise solutions that create real business impact. If you thrive on tackling complex challenges and inspiring teams to reach their full potential, this is your opportunity to make a lasting mark on our practice.

Responsibilities

• Design and implement cutting-edge ServiceNow solutions that drive business excellence and empower our clients to work smarter, faster, and better
• Push the boundaries of what's possible with ServiceNow, leveraging the latest platform capabilities to deliver transformative results
• Guide talented engineers and developers, fostering a culture of collaboration, growth, and continuous learning
• Manage practice consultancy artefacts in the Knowledge Base
• Collaborate with ServiceNow, other partners, and our clients to understand their needs and translate them into powerful, scalable ServiceNow architectures
• Architect and design products and solutions using the ServiceNow modules and build EPAM IP
• Set the standard for ServiceNow development, integration, and governance, ensuring quality, security, and performance at every step
• Design for AI and drive the AI agenda in ServiceNow projects
• Support marketing activities (campaigns, events)
• Organize ServiceNow Townhalls and Sales Bootcamps/'SNUGs' to share knowledge and achievements

Requirements

• Passionate Architect: You bring deep ServiceNow expertise and a proven track record of delivering enterprise-grade solutions
• Creative Problem-Solver: You see opportunity in complexity and thrive in fast-paced, dynamic environments
• Natural Leader: You inspire trust, drive change, and bring out the best in your teams
• Lifelong Learner: You stay ahead of industry trends and eagerly explore new technologies
• Certified Professional: ServiceNow certifications (CSA, CIS, CAD, or others) are highly desirable