Freight Forwarder Sales Pro - Local NVO, Hybrid Role

CMA CGM; Fatih; Hybrid; TRY 250,000 - 450,000; Full time

Benefits offered by this job

Flexible hours

Hybrid working

40-hour work week

Birthday day off

Meal allowance

Job summary

CMA CGM in Istanbul is seeking a Freight Forwarder Sales Representative (Local NVO Channel) to grow our freight forwarder portfolio and strengthen our position in the local forwarding market. You will develop new business opportunities, manage key relationships, and drive sustainable cargo growth across our service portfolio.

Responsibilities include sales cycle management, CRM upkeep, and collaboration with Trade, Operations, Customer Service, and Sales Support to deliver competitive solutions.

Qualifications

• Bachelor's degree in Business Administration, International Trade, Logistics, Maritime Studies, or a related field.
• Minimum 3 years of experience in container shipping, freight forwarding, logistics, or a related commercial environment.
• Experience working with or selling to freight forwarding companies is highly preferred.
• Proven track record in business development, customer acquisition, and account management.
• Strong understanding of container shipping operations, trade dynamics, pricing mechanisms, and logistics solutions.
• Experience using CRM platforms (Salesforce or similar) for opportunity management and pipeline tracking.

Responsibilities

• Develop and manage a portfolio of freight forwarder customers while actively identifying and acquiring new business opportunities.
• Build and maintain strong relationships with key decision-makers within freight forwarding organizations.
• Conduct regular customer visits, business reviews, and commercial meetings to identify growth opportunities and strengthen partnerships.
• Promote the company's shipping services and value-added solutions, including sustainability products, cargo care, and specialized logistics offerings.
• Understand customer requirements and develop tailored transportation solutions aligned with routing preferences and business needs.
• Manage sales opportunities throughout the entire sales cycle, from lead generation and quotation to business conversion and retention.
• Maintain accurate opportunity pipelines and customer records within CRM systems, ensuring visibility and forecasting accuracy.
• Monitor market trends, competitor activities, pricing dynamics, and customer developments to identify commercial opportunities.
• Provide market intelligence and customer feedback to support commercial decision-making and strategy development.
• Collaborate closely with Trade, Operations, Customer Service, and Sales Support teams to deliver competitive and operationally feasible solutions.
• Support customer satisfaction, business retention, and long-term account growth through proactive engagement and problem resolution.
• Represent the company at customer meetings, industry events, and networking opportunities.

Skills

Sales experience

Negotiation

Account management

Relationship management

English communication

Education

Bachelor's degree in Business Administration

Bachelor's degree in International Trade

Bachelor's degree in Logistics

Bachelor's degree in Maritime Studies

Tools

Salesforce

CRM software

Job description

CMA CGM in Istanbul is seeking a Freight Forwarder Sales Representative (Local NVO Channel) to grow our freight forwarder portfolio and strengthen our position in the local forwarding market. You will develop new business opportunities, manage key relationships, and drive sustainable cargo growth across our service portfolio.

Responsibilities include sales cycle management, CRM upkeep, and collaboration with Trade, Operations, Customer Service, and Sales Support to deliver competitive solutions.