Sales Manager (Istanbul)

DP World; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

DP World in Istanbul is seeking an experienced Sales Manager to lead the local sales team, drive growth across Air Freight, Ocean Freight, and Project Cargo, and ensure achievement of revenue and profitability targets. You will manage strategic accounts, coach the team, and coordinate with internal functions to deliver projects successfully.

The role requires a strong track record in freight forwarding sales, team leadership, and excellent relationship-building with customers and stakeholders.

Qualifications

• 5–8 years in Freight Forwarding sales, business development, or commercial management.
• Experience leading teams and driving performance.
• Strong knowledge of Air Freight, Ocean Freight, and Project Cargo services.
• Proven track record delivering revenue and gross profit targets.
• Experience in multi-stakeholder environments and cross-functional teams.

Responsibilities

• Lead and develop Istanbul sales team to maximize performance and achieve targets.
• Drive revenue growth across Air Freight, Ocean Freight, and Project Cargo through proactive engagement.
• Manage strategic Key Accounts and high-value customers.
• Lead tenders and negotiations in collaboration with internal stakeholders.
• Ensure pipeline management, forecast accuracy, and reporting in CRM.
• Collaborate with Operations, Pricing, Finance, and Customer Service for successful execution.

Skills

Sales leadership

Team management

Business development

CRM proficiency

Forecasting

English fluency

Negotiation

Stakeholder management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Logistics

Bachelor’s degree in International Trade

Tools

CRM systems

Sales reporting tools

Job description

Job Description

We are looking for an experienced Istanbul Sales Manager to join our growing commercial organization. In this role, you will lead and develop the Istanbul sales team, drive commercial growth across Air Freight, Ocean Freight, and Project Cargo products, and play a key role in achieving the branch’s revenue and profitability targets. You will be responsible for managing strategic customer relationships, supporting major business opportunities, and ensuring the effective execution of the company’s commercial strategy.

Your Responsibilities

• Lead, coach, and develop a team of Sales Executives to maximize performance and achieve commercial targets.
• Drive revenue growth and profitability through proactive customer engagement and business development activities.
• Conduct regular joint customer visits with the sales team to support coaching, opportunity development, and customer retention.
• Manage and strengthen relationships with strategic Key Accounts and high-value customers.
• Identify, develop, and secure new business opportunities across Air Freight, Ocean Freight, and Project Cargo services.
• Lead major commercial opportunities, tenders, and negotiations in collaboration with internal stakeholders.
• Ensure effective pipeline management, opportunity progression, and forecast accuracy.
• Monitor sales performance metrics and implement actions to improve productivity and profitability.
• Ensure full CRM compliance, including accurate reporting of customer visits, opportunities, and sales activities.
• Collaborate closely with Operations, Pricing, Finance, Customer Service, and other internal teams to ensure successful project execution and customer satisfaction.
• Represent DP World professionally in customer meetings, commercial discussions, and strategic negotiations.
• Support the execution of the company’s commercial strategy while protecting and expanding existing revenue streams.

Your Profile

• Bachelor’s degree in Business Administration, Logistics, International Trade, or a related field.
• Minimum 5–8 years of experience in Freight Forwarding sales, business development, or commercial management.
• Previous team management and leadership experience is required.
• Strong knowledge of Air Freight, Ocean Freight, and Project Cargo services.
• Proven track record in delivering revenue and gross profit targets.
• Experience in customer relationship management, contract negotiation, and commercial development.
• Strong understanding of international logistics and multimodal transportation solutions.
• Experience working within multi-stakeholder environments and cross-functional teams.
• Proficiency in CRM systems and sales reporting tools.
• Strong analytical skills with the ability to manage pipelines, forecasts, and profitability.
• Excellent communication, negotiation, and stakeholder management capabilities.
• Fluent in English, both written and spoken.
• Proactive, self-motivated, and adaptable to dynamic business environments.
• Strong ownership mindset with the ability to lead teams and drive sustainable business growth.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW