Banquet Service Manager - Luxury Hotel Team Lead & Events

JEN by Shangri-La; Turkey; On-site; TRY 500,000 - 750,000; Full time

Benefits offered by this job

Stay/travel perks

Job summary

Shangri-La Bosphorus Istanbul is seeking a Banquet Service Manager to lead a high-calibre team and ensure exceptional guest service at all banquet events. The role focuses on coordinating daily banquet operations, driving service standards, and supporting F&B leadership in planning and event execution.

The ideal candidate brings experience in luxury hotels, a passion for Food & Beverage, and strong organisational and communication skills in English.

Qualifications

• Experience in luxury or 5-star hotel environments.
• Passion for Food & Beverage.
• Fluent in English; local language helpful.

Responsibilities

• Coach and maximise the performance of the team.
• Ensure every guest receives high quality service.
• Maintain smooth banquet operation on a daily basis.
• Support the Director of Food & Beverage from a planning and organising perspective.

Skills

Leadership

Guest service

Banquet operations

Planning & organising

Job description

Shangri-La Bosphorus Istanbul is seeking a Banquet Service Manager to lead a high-calibre team and ensure exceptional guest service at all banquet events. The role focuses on coordinating daily banquet operations, driving service standards, and supporting F&B leadership in planning and event execution.

The ideal candidate brings experience in luxury hotels, a passion for Food & Beverage, and strong organisational and communication skills in English.