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A prestigious hotel in Singapore seeks a Housekeeping Supervisor to oversee the housekeeping department. The role involves planning resources, allocating tasks, managing team performance, and ensuring high cleanliness standards are maintained for guest satisfaction. Candidates should have a minimum of 3 years of experience in housekeeping, strong communication skills, and the ability to work well under pressure.
Position Overview
The Housekeeping Supervisor organises and supervises the day-to-day housekeeping operations to ensure rooms are well-maintained for the comfort of guests. The individual plans resources, allocates work assignments, supervises cleaning activities, inspects rooms and monitors the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.
The Role
Housekeeping operations
Plan resources and allocate work assignments to team members
Organise work activities for shift commencement and completion
Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards
Inspect rooms for cleanliness and readiness for arrival guests in accordance with organisational standards
Inspect housekeeping carts and service pantries to ensure cleanliness and sufficient stock levels
Report and follow through with all cleaning and defect rectification
Monitor turnover of rooms to ensure housekeeping efficiency
Coordinate the maintenance of rooms and housekeeping equipment
Maintain inventory of housekeeping supplies and equipment
Prepare for VIP arrivals and ensure rooms are set up according to their preferences
Purchase, maintain and manage housekeeping supplies and inventory
Managing teams
Support departmental targets and objectives
Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
Conduct training for new team members
Provide coaching and feedback to improve team performance
Talent Profile
Minimum School qualifications
Minimum 3 years experience in Housekeeping
Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
Strong communication and problem-solving skills.
Works well under pressure in a fast-paced environment.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.