Club Supervisor

HR FOCUS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational company is seeking a Club Supervisor in Singapore. This role involves ensuring facilities are maintained and providing excellent customer service to members. Candidates must have supervisory experience and communication skills, and will work rotating shifts. This position offers a salary of $2,200 - $3,000 per month and various benefits.

Benefits

Sick leave

Dental and medical benefits

Annual wage supplement

Performance bonus

Qualifications

• Minimum N Level/O Level/ITE Certificate with team lead/supervisor experience.
• Able to work 2 rotating shifts and on weekends/public holidays.
• Pleasant personality with good communication skills.

Responsibilities

• Provide customer service to members using the facilities.
• Monitor activities within the facility and ensure good order.
• Ensure facilities are properly maintained and safe for use.

Skills

Customer service orientation

Communication skills

Teamwork

Ability to perform physical labor

Education

N Level/O Level/ITE Certificate

Tools

MS Word

MS Excel

Job description

Overview

Our client, a multinational company, is looking for a customer service oriented individual with facilities and equipment maintenance experience to join their staff-only members club as Club Supervisor.

• Work Location: Pasir Panjang (near Pasir Panjang MRT station)
• Salary: $2,200 - $3,000 per month depending on relevant working experience
• Working Hours: 6-day work week, 2 rotating shifts (Morning shift 7:30 am to 7:00 pm; Afternoon shift 12:00 pm to 11:00 pm)
• Benefits: Sick leave, Dental and medical benefits, Annual wage supplement and performance bonus

Duties And Responsibilities

Administrative Support:

• Provide customer service to members using the facilities, including checking of identification pass
• Answer phone enquiries and provide information with regards to facilities and activities
• Update booking system, complete daily facility and activity reports and handle payments
• Monitor members, guests and contractors at the assigned event/activity and report any issues to the superior

Instructional Support:

• Demonstrate procedures common to the activities and instruct on use of related equipment
• Set up / prepare facilities prior to scheduled start time of events / activities
• Ensure adherence to regulations and safety procedures

Facility/Equipment Maintenance:

• Ensure facilities are open and/or closed at the posted time
• Monitor and check the security of premises
• Monitor activities within the facility and ensure good order and discipline
• Ensure facilities are properly maintained, safe and ready for play/use
• Ensure proper cleaning and maintenance of facilities and equipment i.e. facilities and equipment are in a clean, neat and orderly state at all times
• Report maintenance problems and unsafe conditions or discrepancies that cannot be fixed in-house to the superior

Requirements

• Minimum N Level/O Level/ITE Certificate with team lead / supervisor experience.
• Able to work 2 rotating shifts and on weekends and public holidays
• Pleasant personality with good communication skills, both written and oral
• Ability to work well both individually and in a team with minimal supervision
• Ability to perform moderately strenuous physical labour
• Conversant with IT applications, MS Word, MS Excel etc
• Prior experience working in a recreation club will be an advantage

Company: HR Focus
EA Licence No.: 13C6829
Agent ID: R1439055

(We regret that only shortlisted candidates will be notified)