Store Team Leader: Fashion & Customer Experience

Al-Futtaim; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading retail company in Singapore seeks an experienced retail manager to lead customer service initiatives, manage sales, and ensure store standards. The ideal candidate has a minimum of 3 years of experience in retail, preferably in fashion, with strong leadership and communication skills. This role includes training the team, maintaining corporate image, and adhering to operational procedures. Candidates must be able to work weekends and holidays.

Qualifications

• Minimum of 3 years in retail industry, preferably in fashion with managerial or supervisory experience.
• Strong communication, leadership and interpersonal skills.
• Experience in retail sales and management.
• Strong flair in customer service and results-driven.
• Able to work on weekends, public holidays and rotating shifts.

Responsibilities

• Advise customers and train the team on company standards.
• Manage sales and analyze reports with the area manager.
• Ensure store meets company image standards.
• Organize merchandise management processes.
• Manage human resources efficiently with the office manager.
• Maintain corporate image and ensure uniform compliance.
• Oversee window displays and safety operations.
• Ensure team is trained on technology use.
• Maintain store facilities in perfect condition.

Skills

Customer service

Leadership

Communication

Team management

Results-driven

Job description

A leading retail company in Singapore seeks an experienced retail manager to lead customer service initiatives, manage sales, and ensure store standards. The ideal candidate has a minimum of 3 years of experience in retail, preferably in fashion, with strong leadership and communication skills. This role includes training the team, maintaining corporate image, and adhering to operational procedures. Candidates must be able to work weekends and holidays.