System Analyst jobs in Singapore
IT Support Engineer
Job summary
An established industry player is seeking a dedicated IT Support Specialist to provide top-notch technical assistance and support to clients. This role involves troubleshooting technical issues, managing IT assets, and ensuring user satisfaction through excellent customer service. The ideal candidate will have a solid understanding of Windows OS, Active Directory, and Office 365, along with strong problem-solving skills. If you are looking to grow your career in a dynamic environment where your contributions will make a difference, this opportunity is perfect for you.
Qualifications
- 2-3 years of relevant experience in a technical support role.
- Strong problem-solving and customer management skills.
Responsibilities
- Provide technical assistance to end-users and troubleshoot issues.
- Deploy, maintain, and support client computer systems.
Skills
Education
Tools
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
- Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems.
- Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.).
- Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management.
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
- IT asset management and other adhoc duties as assigned.
- Knowledge of ITSM or ITIL will be an added advantage.
- Good knowledge of Windows OS, AD, Office 365.
- 2-3 years of relevant working experience, preferably from SI environment.
- Strong problem solving skills and positive attitude.
- Good coordination and communication skills with internal and external customers.
- Able to work independently with minimum supervision.
- Excellent customer management skills.
- Entry level candidates are welcomed to apply.
- Preferably with ITIL Certification.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
