Functional Business Analyst for Data & CRM

Unison Consulting Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A consulting firm is seeking a functional business analyst in Singapore. The role involves collaborating with project teams for DataMart and CRM systems, documenting requirements, and proposing solutions. Candidates should have a minimum of 8 years of experience in the financial and banking industry, strong stakeholder management skills, and technical understanding of SDLC and SQL. This position offers a chance to impact banking processes positively.

Qualifications

• Minimum 8 years of experience in financial and banking industry.
• Understanding of wholesale banking domain knowledge and products.
• Experience in corporate credit origination or similar areas.

Responsibilities

• Work as a functional business analyst with the project team.
• Liaise with stakeholders to clarify and document requirements.
• Define solutions to address business needs.

Skills

Functional business analysis

Stakeholder management

Communication skills

Teamwork

Tools

SQL

Data visualization tools

Job description

1. Responsibilities

• Work as a functional business analyst with the project team for DataMart and customer relationship manager systems
• Liaise with stakeholders from business, technology, and other departments to clarify, define and document the requirements (functional & non-functional) and streamline the processes.
• Define and/or propose sound solution to address business needs.
• Review functional specification and ensure alignment with business requirements.
• Review UAT test cases and participate in UAT.
• Follow the bank’s process and procedure to deliver quality artifacts and meet key milestones within expected project timeline.

2. Requirements

• Minimum 8 years of experience in financial and banking industry
• Understand wholesale banking domain knowledge and products such as customer onboarding & servicing, loan and trade; knowing the business workflow is a plus
• Experience in corporate credit origination or similar areas
• Experience in SDLC and possess basic technical skills, such as web application, API, database, SQL, data visualization, and reporting
• Able to work independently or with limited guidance
• Good communication and stakeholder management skills
• Teamwork spirit and positive mindset