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E-commerce Fulfillment Operator - Kallang SGLab (Part-time / Full-time)
Job summary
A leading sports retailer in Singapore is looking for passionate individuals to join their E-commerce team. This role involves ensuring smooth operations, collaborating with partners, and continuously improving processes. Ideal candidates are enthusiastic about E-commerce, are team players, and adaptable to dynamic environments. Competitive compensation starts from $2100, plus bonuses, and several benefits including 20% staff discount and career development opportunities.
Benefits
Qualifications
- Collaborate with colleagues to ensure smooth E-commerce operations.
- Focus on operational excellence by improving logistics processes.
- Work closely with partners to enhance operational efficiency.
- Identify areas for improving customer service satisfaction.
Responsibilities
- Handle picking and packing for E-commerce operations.
- Monitor logistics KPIs to improve supply chain performance.
- Contribute to projects like C02 optimization and supplier management.
Skills
Education
Key information about this role:
- This is a part-time/full-time role.
- This role is part of the ecommerce team in Decathlon Singapore, reporting to the e-Commerce Operations Leader of Singapore Lab.
- We consider only Singapore Citizens / Singapore PR for this role.
Decathlon has been present in Singapore since 2013, with our first store in Bedok opened in 2016. Our mission is to make sports accessible to everyone and satisfy our customers, which has led to rapid expansion. Currently, we operate 6 Experience stores and 9 Click & Collect stores in Singapore. We are looking for passionate sports enthusiasts who enjoy innovative thinking and breaking new barriers in retail and omni-channel operations.
Responsibilities
- Team Player: Ensure smooth E-commerce operations by collaborating with colleagues, handling roles such as picking, packing, order issues, and control tower management, while meeting delivery KPIs.
- Operations: Focus on operational excellence by improving processes and monitoring logistics KPIs to enhance supply chain performance.
- Explore new ways to improve overall efficiency and effectiveness of E-commerce operations as the industry evolves.
- Partnerships: Work closely with various partners to strengthen operations and ensure smooth functioning.
- Customer Service: Collaborate with the Customer Service team to identify areas for improvement, maintaining high customer satisfaction.
- Project Driven: Contribute to projects like C02 optimization, 0 Plastic initiatives, supplier management, productivity reports, and live dashboards within Singapore Lab.
Candidate Profile:
- Passionate about Ecommerce
- Open-minded with a service-oriented mindset
- Team player who is responsible and adaptable to fast-changing environments
- Digitally savvy, business-oriented, with an entrepreneurial spirit
- Self-motivated with a love for sports
- Decisive and proactive
- Fresh graduates are welcome to apply
Remuneration & Benefits:
- Starting from $2100, up to $3000 or more, with monthly bonuses up to 10%
- Opportunity to become a Shareholder and participate in profit sharing
Career Development:
- Access to Decathlon Academy for skill development
- Opportunities for internal career progression in retail and support functions
Work-Life Flexibility & Perks:
- Annual sports & health allowance
- 20% staff discount on all products
Additional Benefits:
- Medical, dental, and insurance coverage
- Maternity benefits for female employees
- Counseling support
Community & Engagement:
- Participation in sports activities and store events
- Join a vibrant community of sports enthusiasts
At Decathlon, we're more than just a workplace — we're a lifestyle. Join us and be part of the sports revolution!
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.