Workplace Experience Concierge

cw; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Cushman & Wakefield Singapore is seeking a Workplace Experience Coordinator to act as the face of the workplace, ensuring a welcoming environment and seamless support for employees and visitors.

You will manage day-to-day operations, prepare spaces for use, and proactively resolve issues to maintain a productive work atmosphere. This role emphasizes customer service, coordination, and collaboration with stakeholders.

Qualifications

• 2-3 years in hospitality or customer service.
• Excellent communication and interpersonal skills.
• Proactive, detail-oriented and customer-focused.

Responsibilities

• Deliver exceptional customer service to employees, visitors and guests.
• Provide workplace support, information and wayfinding.
• Ensure meeting rooms, workstations and common areas are ready.
• Conduct walkthroughs and report maintenance or facilities issues.
• Respond to enquiries, troubleshoot concerns and coordinate resolutions.
• Build relationships with employees and stakeholders.
• Gather feedback to enhance workplace experience.
• Support employee engagement and wellbeing initiatives.

Skills

Hospitality

Customer Service

Communication

Problem Solving

Independent Work

MS Office

Relationship Building

Job description

Cushman & Wakefield Singapore is seeking a Workplace Experience Coordinator to act as the face of the workplace, ensuring a welcoming environment and seamless support for employees and visitors.

You will manage day-to-day operations, prepare spaces for use, and proactively resolve issues to maintain a productive work atmosphere. This role emphasizes customer service, coordination, and collaboration with stakeholders.