Guest Experience & Operations Coordinator

CBRE; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

CBRE Singapore is seeking a Workplace Experience Sr. Coordinator to deliver a world-class service experience to employees and guests in a designated building.

You will be the first point of contact, greeting entrants, issuing passes, and guiding visitors while upholding security protocols. The role requires solid Microsoft Office skills, strong organizational abilities, and problem-solving capabilities to manage requests, coordinate meetings, and support the team with supplies and equipment.

Qualifications

• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with a robust inquisitive mindset.
• Ability to explain detailed information within the team clearly and concisely.

Responsibilities

• First point of contact for all entrants; greet them, issue passes, and escort visitors.
• Answer the telephone in a professional manner.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders; coordinate with vendors or staff as needed.
• Escalate inquiries or complaints from employees, guests, and co-workers.
• Provide support for the team: office supplies, meeting coordination, and equipment care.
• Create customized client materials that follow brand guidelines.
• Follow security and emergency procedures to ensure safety of all individuals in the building.
• Identify and resolve typical and atypical problems without supervisory approval.

Skills

Microsoft Office

Organizational skills

Problem-solving

Communication skills

Education

High School Diploma or GED

Job description

CBRE Singapore is seeking a Workplace Experience Sr. Coordinator to deliver a world-class service experience to employees and guests in a designated building.

You will be the first point of contact, greeting entrants, issuing passes, and guiding visitors while upholding security protocols. The role requires solid Microsoft Office skills, strong organizational abilities, and problem-solving capabilities to manage requests, coordinate meetings, and support the team with supplies and equipment.