Workforce Performance Consultant (Hospitality)

Business Edge Personnel Services Pte Ltd; Singapore; On-site; SGD 67,000 - 112,000; Part time

Job summary

Business Edge Personnel Services Pte Ltd is seeking a Workforce Performance Consultant (Hospitality) on a contract basis in Singapore. Based in Downtown Core Central Region, the role involves advising hospitality clients on workforce optimization, planning, and performance management to drive operational excellence.

You will assess performance metrics, design tailored workforce solutions, and collaborate with recruitment teams to source and place candidates aligned with client needs.

Qualifications

• Proven experience in recruitment, human resources, or workforce consulting, preferably within the hospitality industry.
• Strong understanding of hospitality sector operations, staffing models, and industry-specific challenges.
• Excellent consultative and communication skills with the ability to build rapport with diverse clients and candidates.
• Demonstrated ability to analyse workforce data and translate findings into actionable recommendations.
• Experience in candidate sourcing, screening, and placement processes.
• Knowledge of labour market dynamics and employment trends within hospitality.
• Proficiency in using recruitment and HR systems and Microsoft Office applications.
• Strong organisational and project management capabilities.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Relevant professional qualifications in HR, recruitment, or related fields would be advantageous.
• Familiarity with Singapore's hospitality sector and employment regulations is preferred.

Responsibilities

• Assess workforce performance metrics and identify gaps in hospitality operations to develop targeted recommendations for improvement.
• Consult with hospitality clients to understand their organisational challenges and design customised workforce solutions.
• Analyse staffing requirements and labour market trends within the hospitality industry to inform recruitment strategies.
• Provide strategic advice on workforce planning, training needs, and performance management practices.
• Develop and deliver insights on best practices in hospitality human resources and talent management.
• Collaborate with recruitment teams to source, screen, and place candidates that align with client specifications and performance objectives.
• Build and maintain strong relationships with hospitality clients to ensure ongoing satisfaction and repeat business.
• Monitor placement outcomes and provide post-placement support to ensure successful employee integration.
• Prepare reports and presentations on workforce performance trends and recommendations for hospitality organisations.

Skills

HR consulting

Hospitality industry

Data analysis

Client communication

Sourcing

Project management

Singapore regulations

Tools

HR systems

MS Office

Job description

About the role

We are seeking a Workforce Performance Consultant (Hospitality) to join Business Edge Personnel Services Pte Ltd on a contract basis. This is an excellent opportunity to work in a dynamic recruitment agency environment, supporting hospitality businesses to optimise their workforce performance and delivery. Based in the Downtown Core Central Region, you will play a pivotal role in connecting hospitality organisations with tailored workforce solutions that drive operational excellence and business growth. This position offers flexibility and the chance to make a meaningful impact across the hospitality sector.

Key responsibilities

Assess workforce performance metrics and identify gaps in hospitality operations to develop targeted recommendations for improvement

• Consult with hospitality clients to understand their organisational challenges and design customised workforce solutions
• Analyse staffing requirements and labour market trends within the hospitality industry to inform recruitment strategies
• Provide strategic advice on workforce planning, training needs, and performance management practices
• Develop and deliver insights on best practices in hospitality human resources and talent management
• Collaborate with recruitment teams to source, screen, and place candidates that align with client specifications and performance objectives
• Build and maintain strong relationships with hospitality clients to ensure ongoing satisfaction and repeat business
• Monitor placement outcomes and provide post-placement support to ensure successful employee integration
• Prepare reports and presentations on workforce performance trends and recommendations for hospitality organisations

What we're looking for

• Proven experience in recruitment, human resources, or workforce consulting, preferably within the hospitality industry
• Strong understanding of hospitality sector operations, staffing models, and industry-specific challenges
• Excellent consultative and communication skills with the ability to build rapport with diverse clients and candidates
• Demonstrated ability to analyse workforce data and translate findings into actionable recommendations
• Experience in candidate sourcing, screening, and placement processes
• Knowledge of labour market dynamics and employment trends within hospitality
• Proficiency in using recruitment and HR systems and Microsoft Office applications
• Strong organisational and project management capabilities
• Ability to work independently and as part of a collaborative team in a fast-paced environment
• Relevant professional qualifications in HR, recruitment, or related fields would be advantageous
• Familiarity with Singapore's hospitality sector and employment regulations is preferred

What we offer

At Business Edge Personnel Services Pte Ltd, we are committed to supporting the professional development and wellbeing of our team members. As a contract consultant, you will enjoy flexibility in your work arrangements whilst contributing to a diverse range of engaging hospitality projects. We offer competitive remuneration commensurate with your experience and expertise. You will have the opportunity to expand your professional network across the hospitality industry and develop valuable insights into emerging workforce trends. We foster a collaborative and supportive work environment where your contributions are valued and recognized. Our agency provides ongoing support and resources to help you succeed in your consultancy role.

About us

Business Edge Personnel Services Pte Ltd is a leading recruitment agency specializing in connecting organizations with exceptional talent across diverse industries. With a strong focus on the hospitality sector, we partner with premier establishments to build high-performing teams that deliver outstanding customer experiences. Our mission is to bridge the gap between employers and skilled professionals, providing tailored workforce solutions that drive business success. We pride ourselves on our industry expertise, personalized service approach, and commitment to understanding the unique needs of both our clients and candidates. Our team comprises experienced recruitment professionals dedicated to making meaningful placements that benefit all stakeholders.

Join us and help shape the future of hospitality workforce excellence.