Wellness Service Coordinator

REKOOP PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness-focused organization in Singapore seeks a dedicated Wellness Coordinator to guide guests through personalized wellness journeys. The ideal candidate will excel in customer service and have a strong foundation in health principles. Responsibilities include providing tours, engaging with guests during sessions, and fostering rapport to enhance their wellness experience. Join us to make a meaningful impact in the wellness industry and enjoy a supportive work environment with opportunities for professional growth.

Benefits

Dynamic work environment

Professional development opportunities

Competitive compensation and benefits

Qualifications

• Proven experience in customer service, hospitality, fitness, or wellness.
• Strong foundation in health principles with a willingness to learn.
• Ability to work weekends and evenings.

Responsibilities

• Guide guests through their wellness journey tailored to their needs.
• Provide insightful tours and explain the benefits of services.
• Engage with guests post-session for additional service opportunities.

Skills

Excellent interpersonal skills

Customer service experience

Wellness knowledge

Communication skills

Adaptability

Education

Certification in health coaching or fitness

Job description

Are you passionate about wellness and eager to make a meaningful difference in people's lives? REKOOP is in search of a dedicated individual to fill the role of Wellness Coordinator within our dynamic team.

As a Wellness Coordinator, you will guide our guests through their personalized wellness journey, providing them with support, education, and assistance every step of the way. We are looking for candidates with experience in wellness, health coaching, or related fields, along with excellent communication skills and a genuine desire to help others achieve their health and wellness goals. Additionally, we value experience in hospitality, event coordination and team leadership. If you have a proven track record in organizing events and effectively coordinating teams, we want to hear from you!

Join us in our mission to redefine wellness and empower our guests to embark on transformative journeys toward recovery and rejuvenation. We offer a dynamic work environment, opportunities for professional growth, competitive compensation, and the chance to lead in the wellness industry.

Job Overview

This role is pivotal in guiding our guests through their personalized journey towards balance and wellness while coordinating the wellness events and the team. Your mission will be to ensure each guest leaves feeling better, more informed, and more in tune with their wellness needs.

Key Responsibilities

• Guest Navigation: Lead guests through their wellness journey, tailoring the experience to their individual needs, preferences, and health goals. Build a rapport with guests to understand their stressors and wellness aspirations.
• Expertise in Wellness Therapies: Gain and maintain an in-depth understanding of all REKOOP’s wellness therapies, remedies, and antidotes. You'll be responsible for helping guests choose their treatments, setting them up, educating them about the process, and answering any questions.
• Active Presence: Depending on the therapy, you may need to stay with the guest throughout the session, check on them periodically, or be there at the beginning and end. presence ensures they feel supported and comfortable.
• Post-Session Engagement: After each session, engage with guests to offer additional services that could enhance their experience, respond to any inquiries, highlight the benefits of their treatment, and guide them back to the lounge area.
• Education and Tours: Provide insightful tours of our facilities, explaining the benefits and features of our services. You may also have the opportunity to serve as a wellness coach for guests, developing and overseeing their wellness plans.

Qualifications

• Proven experience in customer service, hospitality, fitness, wellness, holistic health, nutrition, or a related field.
• Excellent interpersonal and communication skills, with a flair for building rapport with diverse individuals.
• A strong foundation in health and wellness principles, with a willingness to continuously learn and adapt.
• Certification or background in health coaching, nutrition, or fitness is highly advantageous.
• Ability to work flexibly, including weekends and evenings as needed.
• Passionate about helping others achieve their health and wellness goals.

What We Offer

• A dynamic and supportive work environment where your work is truly valued.
• The opportunity to make a significant impact on the well‑being of our guests.
• Continuous professional development and the chance to grow within a thriving wellness community.
• Competitive compensation and benefits package.
• A chance to lead in the wellness industry by providing unparalleled, holistic health experiences.