Wellness Front Desk & Scheduling Pro

BEAUTIFUL MUM @ ORCHARD PTE. LTD.; Singapore; On-site; SGD 24,000 - 40,000; Full time

Job summary

Beautiful Mum @ Orchard Pte. Ltd. in Singapore is seeking a friendly receptionist to provide front-desk support for clients and staff.

You will greet visitors, manage appointments, answer calls and emails, handle payments, and maintain accurate records, while upholding privacy and delivering excellent service. This role may require weekend work and retail hours; prior experience in wellness or retail is a plus, and a diploma in office administration is preferred.

Qualifications

• Diploma or equivalent in office administration or related field.
• Experience in receptionist or customer service preferred.
• Ability to work weekends/retail hours.

Responsibilities

• Greet clients and visitors with a professional demeanor.
• Manage and coordinate appointments including bookings and cancellations.
• Answer phone calls, respond to emails, and address client inquiries promptly.
• Perform administrative tasks such as filing, data entry, and maintaining client records.
• Process payments, issue receipts, and handle billing inquiries per policies.
• Maintain clean, organized reception and common areas; assist colleagues as needed.
• Maintain confidentiality of client information and comply with privacy regulations.

Skills

Customer service

Communication

Organization

Multitasking

Education

Diploma or equivalent

Tools

MS Office

Scheduling software

Billing software

Job description

Beautiful Mum @ Orchard Pte. Ltd. in Singapore is seeking a friendly receptionist to provide front-desk support for clients and staff.

You will greet visitors, manage appointments, answer calls and emails, handle payments, and maintain accurate records, while upholding privacy and delivering excellent service. This role may require weekend work and retail hours; prior experience in wellness or retail is a plus, and a diploma in office administration is preferred.