Wellness Front Desk Specialist

JHL; Singapore; On-site; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive salary and performance‑dr基

Opportunities for career development

Work-life balance initiatives and paid

Collaborative and inclusive company"

Job summary

JHL is seeking a skilled receptionist at our Pasir Ris Mall outlet to deliver friendly front-desk support and administrative assistance in a wellness facility.

The role involves greeting patients, handling calls, scheduling appointments, managing records, and ensuring the reception area stays organized and presentable. Ideal candidates will have strong communication, good organisational skills, and experience in healthcare or customer service, with proficiency in MS Office.

Qualifications

• Excellent communication and people skills suitable for front-desk interactions.
• Strong organisational abilities with attention to detail and accuracy.
• Experience in healthcare, wellness, or customer service is preferred.
• Proficiency in computer applications, including MS Office, for day-to-day tasks.

Responsibilities

• Greeting and welcoming patients and visitors in a friendly and professional manner.
• Answering and directing incoming phone calls to appropriate departments.
• Scheduling and managing patient appointments, including confirmations and changes.
• Maintaining and organizing medical records and patient files, both physical and electronic.
• Assisting with administrative tasks such as data entry, filing, and photocopying.
• Providing general customer service support and addressing queries or concerns.
• Ensuring the reception area is well-organized and presentable at all times.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

MS Office

Healthcare environment

Tools

Microsoft Office

Job description

JHL is seeking a skilled receptionist at our Pasir Ris Mall outlet to deliver friendly front-desk support and administrative assistance in a wellness facility.

The role involves greeting patients, handling calls, scheduling appointments, managing records, and ensuring the reception area stays organized and presentable. Ideal candidates will have strong communication, good organisational skills, and experience in healthcare or customer service, with proficiency in MS Office.