Guest Experience & Front Desk Specialist

PERSOL; Singapore; On-site; SGD 33,000 - 36,000; Full time

Job summary

PERSOL is seeking a Front of House professional for our Orchard, Singapore location. You will greet visitors, manage reception, and coordinate calls and appointments to ensure a seamless workflow in a high-service environment.

The role requires 1+ year in a corporate or hotel Front of House, strong communication skills, and proficiency in MS Office. Hours are Monday through Saturday with varying shifts, on-site duties, and a focus on delivering best-in-class service.

Qualifications

• Minimum 1 year of Front of House experience in a corporate or hotel setting.
• Experience in a fast-paced environment with high customer care standards.
• Strong communication, both verbal and written, and team collaboration.
• Proficiency with Microsoft Office Suite for daily tasks and coordination.

Responsibilities

• Deliver a great hospitality experience at the highest level.
• Greet, register and assist visitors and clients at reception.
• Answer calls professionally and handle concierge requests.
• Manage appointments, visitor flow and call logs.
• Ensure staff have site-wide knowledge of facilities and events.
• Keep meeting rooms and visitor areas clean and ready.
• Support Board visits, VIP movements and event logistics.
• Answer workplace queries and resolve issues.
• Alternate rotation to assist in Mailroom duties when required.

Skills

Front of House

Customer service

Reception

Teamwork

Telephone manners

Tools

MS Office

Job description

PERSOL is seeking a Front of House professional for our Orchard, Singapore location. You will greet visitors, manage reception, and coordinate calls and appointments to ensure a seamless workflow in a high-service environment.

The role requires 1+ year in a corporate or hotel Front of House, strong communication skills, and proficiency in MS Office. Hours are Monday through Saturday with varying shifts, on-site duties, and a focus on delivering best-in-class service.